Practice Policies

Cancellation Policy

Your appointment time is exclusively reserved for you. Please give 24 hours’ notice before your appointment if you need to cancel. Failure to give requested notice more than two (2) times may lead to AesthetiSpa requiring a $50 credit card deposit to schedule your next appointment.

Patients arriving more than 10 minutes late for an appointment may result in a shortened appointment or may necessitate rescheduling if there is not enough time to complete services safely.

Children Policy

Our goal is to provide a pleasant and relaxing atmosphere for all patients, so we ask that you not bring children to your appointments when possible. Any child under the age of 12 must be attended by an adult who will not be receiving treatment.

We cannot be responsible for the care of unsupervised or unattended children in our reception area.

Animals/Pets Policy

Although we love animals, for the health and safety of our patients and staff we ask that you leave your pets at home during your visit. AesthetiSpa does comply with the American with Disabilities Act (ADA) allowing working service dogs to accompany you during your visit. *ADA does not cover emotional support or comfort support animals.

Returns/Exchanges

If you are not satisfied with a retail purchase made at AesthetiSpa, we will gladly offer you a credit which can be used toward future retail purchases. All returns or exchanges must be made within 30 days of purchase.

Payment

We gladly accept Visa, Master Card, American Express, Discover, Care Credit, personal checks and cash. Payment is expected at the time of service. Learn more here.

Electronic Devices

For the comfort of all, please mute cellular phones and laptops. To ensure patient privacy, please refrain from taking any pictures within AesthetiSpa.